Last updated: August 15, 2026
1. Fresh Prepared Food & Drinks (Dine-In, Takeaway, Online Pickup)
Due to health and safety regulations, we cannot accept physical returns of prepared food or once they have left the counter or store.
Cancellation can be done before order started preparing.
Quality Issues or Incorrect Orders
If you receive an incorrect order, a missing item, or an item prepared incorrectly (e.g., wrong sweetness level, missing toppings, wrong side):
Dine-In / Counter Pickup: Please bring the item to our staff immediately. We will gladly remake your item correctly or issue a refund for the affected product.
Takeaway / Already Left the Store: Please contact the store location where you placed your order within 2 hours (or the same calendar day). Provide your order number or physical receipt.
Refunds
Full Refunds: Issued if an item was completely missing from your takeaway order or if an order was cancelled before preparation began.
Approved refunds will be credited within 7-10 working days
Replacement: We prefer to remake your drink or meal to ensure you get the experience you paid for, but a credit or original payment refund will be provided upon request for valid claims.
Approved replacements will be delivered in 30-60 mins
Contact Us
If you have any questions about our Shipping & Delivery Policy, please contact us at:
Owner: ABINAYA LAKSHMI
Email: tasteafoodandbeverage@gmail.com
Phone: 97869 91879
Address: Tastea Food & Beverage, Delivery Support